Find out why customers aren’t finding you.

What actually happens on the call

No slide deck, no pitch. We share a screen and look at your business the way a customer searching right now would see it.

• Your Google Business Profile. We open it live and tell you what’s holding it back — categories, posts, review patterns, missing information.
• Where you really rank. Not a vanity keyword. The terms your customers actually type when they need what you do.
• Whether AI recommends you. We ask ChatGPT, Perplexity, and Google’s AI Overview who they’d suggest in your area, and we see together whether your name comes up or a competitor’s does.
• What we’d fix first. In order, with reasons.

You keep the findings either way. If you’d rather take the list and do it yourself, that’s a fine outcome. Most of it you can act on this week without hiring anyone.

Who we work with

Independent, owner-operated service businesses in Wake County and the counties around it — plumbers, HVAC and roofing contractors, electricians, salons and spas, gyms, auto repair shops, and dental practices. Businesses that already do good work and need more of the right people to find them.

Why us

• We’re local and we show up. Based in Zebulon. Ryan, our founder, walks the Triangle most Mondays. You can meet the person doing the work.
• Veteran-led. Secret Optimizer is a service-disabled veteran-owned business operating under LCDRMS Enterprises, LLC.
• We show live data, not dashboards. Every number we report is checked against the actual platform before it reaches you.
• 30-Day Performance Promise. If we don’t ship at least three deliverables in your first 30 days, we refund the month. No fight, no hoops.

Get started

A couple quick questions first — this is how we make sure the call is worth fifteen minutes of your time, not a sales pitch.